Questions and answers
General
How can I place an order for cleaning services?
What cleaning products and equipment are needed during cleaning?
In which locations do you offer your services?
Do you offer different types of cleaning, such as general cleaning or post-renovation cleaning?
What qualifications do the staff have?
How can I change or cancel my order?
What should I do if I am not satisfied with the quality of services?
Do you offer promotions or discounts on your services?
Can I rate and leave a review about the performed service?
Is it possible to get help with other household tasks, such as laundry or ironing?
Do you also clean other places, such as rental apartments or offices?
What are the stages of order execution from the moment it is placed?
Can I book a cleaning appointment for a specific date and time?
Cleaning
How to determine the scope of cleaning?
How to count rooms, bathrooms, windows?
Can I make custom cleaning requests?
What don't you clean?
Can I edit my order after placing it?
What additional services do you offer during cleaning?
How to indicate specific cleaning needs?
What if I am not satisfied with the service?
What is the minimum booking time?
What is included in the standard cleaning service?
Can I order a one-time cleaning service?
Do you offer emergency services?
How can I cancel or change the service date?
What are the service hours?
How quickly can I receive a reservation confirmation?
How can I specify particular cleaning needs?
Cleaning after renovation
How to prepare for post-renovation cleaning?
Can I designate specific areas for cleaning after renovation?
Can my cleaning products be used?
Do you offer removal of renovation waste?
What does post-renovation cleaning include?
Is the scope of post-renovation cleaning flexible?
How is the price for post-renovation cleaning calculated?
How long does post-renovation cleaning take?
What are the available dates for post-renovation cleaning?
Can I order post-renovation cleaning at the last minute?
Office
What are the differences between office cleaning and home/apartment cleaning?
Do you offer regular cleaning services for offices and commercial spaces?
Can I customize the cleaning service scope for my office or commercial space?
What are the procedures if I am not satisfied with the cleaning quality in our office?
How can I book a cleaning service for my office or commercial space?
What would you like to clean?
Apartment cleaning
House cleaning
Office cleaning
Window cleaning
Cleaning single elements
Cleaning after renovation